The Cooperative Alliance for Seacoast Transportation  (COAST) gives notice of its policy to assure full compliance with Title VI of the Civil Rights Act of 1964 and all related statutes.  Title VI requires that no person in the United States of America shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity for which COAST receives Federal financial assistance. To request a copy of COAST’s Title VI Program contact COAST’s Title VI Coordinator.
Any person who believes that he or she has, individually, or as a member of any group, been excluded from participation in, been denied the benefits of, or otherwise subjected to discrimination under any COAST service, program or activity, and believes the discrimination is based upon race, color, or national origin has the right to file a formal complaint.
Complaints will be accepted in writing and may be filed with COAST’s Title VI Coordinator at the address below. A signed written complaint must be submitted within 180 days of the alleged discriminatory act (or latest occurrence). Individuals may also file complaints directly with the U.S. Department of Transportation (USDOT), and/or the Federal Transit Administration (FTA) within the 180 day timeframe.
Complaints should include, at a minimum, the following information:
• Your name, address and a telephone number where you can be reached during business hours;
• A general description of the person(s) injured by the alleged discriminatory act(s);
• A description of the alleged discriminatory act(s) in sufficient detail to enable the Title VI Coordinator to understand what occurred, when it occurred, and the basis of the alleged discrimination (race, color or national origin);
• The letter must be signed and dated by the person filing the complaint or by someone authorized to do so on his or her behalf.
For a Title VI Complaint Form please visit www.coastbus.org. For more information regarding civil rights complaints, please contact:
COAST Title VI Coordinator
42 Sumner Drive
Dover, NH 03820
(603) 743-5777
Reviewed and Approved by the Board of Directors on 6/28/2017.
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