Contact Us

Business Hours


Operations 5:00 AM - 10:00 PM 6:00 AM - 10:00 PM

Administration & TripLink

8:00 AM - 5:00 PM Closed

Pass Sales

9:00 AM - 1:30 PM Closed





COAST's Operations Facility (42 Sumner Drive) is staffed during all hours of operation, Monday through Saturday.

All COAST offices are closed on "no service" days, which are New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Information about COAST services, as well as pass sales, is available 24/7 on our website.

COAST Staff Listing

COAST staff are here to help! This is a list of commonly-contacted staff members so you can direct your inquiry to the most appropriate person. Our main phone number is (603) 743-5777 and our general email address is  

Questions about bus routes, services, schedules or general information Fixed-Route Dispatcher (multiple) Press 1 or 103
TripLink - Trip requests for COAST ADA paratransit, Ready Rides, and Community Rides Community Transportation Reservationist/Dispatcher Staci DeRaps Press 2 or 603-834-6010
Bus pass or ticket orders Receptionist/Community Liaison Vanessa Polychronis Press 3 or 121
Complaints, compliments or feedback about fixed-route service Fixed-Route Operations Supervisor

Don Spencer, Butch Morin, Amy Watson

Press 4 or 105
Accounts payable, accounts receivable, payroll and general administration Bookkeeper/Office Manager Deidra Howard Press 5 or 102
Vehicle and building maintenance Manager of Fleet and Facility Maintenance Phil Smith Press 6 or 111
Complaints, compliments or feedback about ADA paratransit service, or reasonable accommodation requests Operations Personnel Manager Miriam Pereira 119
COAST ADA paratransit service & eligibility information Demand Response Assistant Janice Outhuse 108
TripLink - Information about transportation options in the region Community Transportation Supervisor Crystal Dumont 603-834-6010
Regional transportation coordination Community Transportation Manager Jeff Donald 120
Safety, driver training and insurance claims Safety and Training Officer Jasmin Curtis 112
Planning, requests for new bus stops or service and operations administration Director of Operations Michael Williams 101
Administration and public affairs Executive Director Rad Nichols 100
Human resources, employment verification, program compliance, civil rights and general administration Director of Human Resources and Compliance Heather Hesse-Stromberg 106
commuteSMARTseacoast (Transportation Management Association) TMA Manager Anne Rugg 109

Directions to COAST's Offices

Driving Directions

From the north or south, take the Spaulding Turnpike (NH 16) to exit 8W (NH 9/NH 155).  From downtown Dover, use Silver Street to NH 155.  Continue through the lights onto NH 155 south (Knox Marsh Road).  Continue for approximately 1/4 mile, then turn right onto Sumner Drive (located after the Java House, before the Irving gas station).

COAST's administrative office (6 Sumner Dr.) is located on the left hand side, just before Dupont's Service Center.  For our operations facility (42 Sumner Dr.), continue around the bend to the end of the road.

Directions by Bus

We do not operate our own bus service to our office location, but bus service is available via Wildcat Transit (operated by the University of New Hampshire).  Connections to Wildcat Transit can be made at Dover Shaw's or the Dover Transportation Center.

To reach our location from Dover, you will need to board Route 3A (UNH via 155) and depart at the Irving Gas Station bus stop on Route 155.  Sumner Drive is located nearby; follow the driving directions to our office locations.  To return to downtown Dover, use Route 3B (Shaw's via 155) from the New Meadows Apts. bus stop located across from the Irving gas station.

To reach our location from the Route 7 service area, connect to Route 5 in Newmarket at the Downtown Gazebo and ride into Durham.  On the UNH campus, you will need to transfer to Route 3B (Shaw's via 155) and ride that bus to the New Meadows Apts. bus stop on Route 155.  Sumner Drive is located across the street; follow the driving directions to our office locations.  To make the reverse trip, use Route 3A (UNH via 155) from the Irving Gas Station bus stop to campus, and transfer to Route 5 on campus to continue on to Newmarket.

All times for Wildcat Transit's service can be found on their website.  Please be ready to show your pass or pay a cash fare to board each Wildcat route as you would to ride with COAST.  Wildcat Transit accepts the same fares as COAST with two exceptions: they do not accept 15-ride punch tickets or Great Bay Community College IDs.