||MONDAY - FRIDAY||SATURDAY|
|Operations||5:00 AM - 10:00 PM||6:00 AM - 10:00 PM|
Administration & TripLink
|8:00 AM - 5:00 PM||Closed|
|9:00 AM - 1:30 PM||Closed|
COAST's Operations Facility (42 Sumner Drive) is staffed during all hours of operation, Monday through Saturday.
All COAST offices are closed on "no service" days, which are New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Information about COAST services, as well as pass sales, is available 24/7 on our website.
COAST Staff Listing
COAST staff are here to help! This is a list of commonly-contacted staff members so you can direct your inquiry to the most appropriate person. Our main phone number is (603) 743-5777 and our general email address is firstname.lastname@example.org.
|Questions about bus routes, services, schedules or general information||Fixed-Route Dispatcher||(multiple)||Press 1 or 103|
|TripLink - Trip requests for COAST ADA paratransit, Ready Rides, and Community Rides||Community Transportation Reservationist/Dispatcher||Staci DeRaps||Press 2 or 603-834-6010|
|Bus pass or ticket orders||Receptionist/Community Liaison||Vanessa Polychronis||Press 3 or 121|
|Complaints, compliments or feedback about fixed-route service||Fixed-Route Operations Supervisor||
Don Spencer, Butch Morin, Amy Watson
|Press 4 or 105|
|Accounts payable, accounts receivable, payroll and general administration||Bookkeeper/Office Manager||Deidra Howard||Press 5 or 102|
|Vehicle and building maintenance||Manager of Fleet and Facility Maintenance||Phil Smith||Press 6 or 111|
|Complaints, compliments or feedback about ADA paratransit service, or reasonable accommodation requests||Operations Personnel Manager||Miriam Pereira||119|
|COAST ADA paratransit service & eligibility information||Demand Response Assistant||Janice Outhuse||108|
|TripLink - Information about transportation options in the region||Community Transportation Supervisor||Crystal Dumont||603-834-6010|
|Regional transportation coordination||Community Transportation Manager||Jeff Donald||120|
|Safety, driver training and insurance claims||Safety and Training Officer||Jasmin Curtis||112|
|Planning, requests for new bus stops or service and operations administration||Director of Operations||Michael Williams||101|
|Administration and public affairs||Executive Director||Rad Nichols||100|
|Human resources, employment verification, program compliance, civil rights and general administration||Director of Human Resources and Compliance||Heather Hesse-Stromberg||106|
|commuteSMARTseacoast (Transportation Management Association)||TMA Manager||Anne Rugg||109|
Directions to COAST's Offices
From the north or south, take the Spaulding Turnpike (NH 16) to exit 8W (NH 9/NH 155). From downtown Dover, use Silver Street to NH 155. Continue through the lights onto NH 155 south (Knox Marsh Road). Continue for approximately 1/4 mile, then turn right onto Sumner Drive (located after the Java House, before the Irving gas station).
COAST's administrative office (6 Sumner Dr.) is located on the left hand side, just before Dupont's Service Center. For our operations facility (42 Sumner Dr.), continue around the bend to the end of the road.
Directions by Bus
We do not operate our own bus service to our office location, but bus service is available via Wildcat Transit (operated by the University of New Hampshire). Connections to Wildcat Transit can be made at Dover Shaw's or the Dover Transportation Center.
To reach our location from Dover, you will need to board Route 3A (UNH via 155) and depart at the Irving Gas Station bus stop on Route 155. Sumner Drive is located nearby; follow the driving directions to our office locations. To return to downtown Dover, use Route 3B (Shaw's via 155) from the New Meadows Apts. bus stop located across from the Irving gas station.
To reach our location from the Route 7 service area, connect to Route 5 in Newmarket at the Downtown Gazebo and ride into Durham. On the UNH campus, you will need to transfer to Route 3B (Shaw's via 155) and ride that bus to the New Meadows Apts. bus stop on Route 155. Sumner Drive is located across the street; follow the driving directions to our office locations. To make the reverse trip, use Route 3A (UNH via 155) from the Irving Gas Station bus stop to campus, and transfer to Route 5 on campus to continue on to Newmarket.
All times for Wildcat Transit's service can be found on their website. Please be ready to show your pass or pay a cash fare to board each Wildcat route as you would to ride with COAST. Wildcat Transit accepts the same fares as COAST with two exceptions: they do not accept 15-ride punch tickets or Great Bay Community College IDs.