Contact Us

COAST Staff Listing

COAST staff are here to help! We have put together the following list of commonly-contacted staff members so you can direct your inquiry to the most appropriate person. Our main phone number is (603) 743-5777, and our general email address is info@coastbus.org.

TOPIC TITLE NAME PHONE EXT.
Questions about bus routes, services, schedules, or general information Dispatch (Multiple) Press 1 (ext. 103)
Complaints or compliments about COAST service, drivers, buses, or problems on the road Service Supervisors (Multiple) Press 4 (ext. 105)
Reservations and eligibility for ADA Paratransit or North Bus rides Reservationist Crystal Dumont Press 2 (ext. 107)
Bus pass or ticket orders, accounts payable, human resources, and general administration Office Manager Jenn Hastings Press 3 (ext. 102)
Volunteer driver program Assistant Manager of Coordination Jeff Donald ext. 120
Safety, driver training, and insurance claims Supervisor of Safety and Training Toby Schreier ext. 104
Planning, requests for new bus stops or service, jobs and hiring, and administration Manager of Ops and Planning Jeremy LaRose ext. 101
Regional transportation coordination Manager of Coordination Dianne Smith ext. 112
Administration and public affairs Executive Director Rad Nichols ext. 100
Vehicle maintenance Manager of Fleet Maintenance Phil Smith Press 5 (ext. 111)